Register, enroll, and more...

Launch Genius

Register as a new user, request a course, manage your course enrollments, update your learner profile, track your progress, and access your transcript.

Login* to continue your learning...

* Must be enrolled in a course and provided with login credentials

Welcome to the LaunchPad

The Office of Education Technology (OET) manages the Education Platform comprised of the Genius Student Information System (SIS), the Canvas Learning Management System (LMS), and systems integrated with City of Hope. The platform serves many education entities at City of Hope and their external institutional partners.


Our team includes subject matter experts ranging in the areas of: instructional design, course development, reporting, and platform support.

Below ↴ is our Virtual Service Desk, a resource with many helpful topics focused on different features of our platform.

Hi, how can we help you? Service Bell

Select one of the topics below

How do I?

Our team has developed several self-service forms on ServiceNow (accessible to COH staff). Use these forms to initiate a request for a new course, make changes to an existing course, request a demonstration of the platform, and to report a problem. After submitting, allow up to 48 business hours for our team to follow up on your request. Click the "blue" button below to launch the self service forms on ServiceNow.
Submit a

Please allow 1-2 weeks minimum prior to the start of the course. Typically, course shells are created 24-48 hours after the request is submitted. Course design assistance may take an additional 1-2 weeks.

How do I?

Suggested Help on Getting Started
Suggested Help on Using Genius
Suggested Resources for Course Development
Suggested Help on Zoom + Canvas
Couldn't find your answer?

Get assistance through other support channels.

What's New

Learn about new and updated features with our platform and get fantastic tips and techniques to enhance your courses.

Instructor Essentials

Instructor Essentials

Calling all instructors: Keep the pace of our distance learning resources and continue acquiring the practical skills for providing a successful learning experience.

Latest News

Our Latest News

Check out the latest "Newslaunch" newsletters in digital format.

In Our Toolbox

In Our Toolbox

Peek inside OET's collection of tools that help them create engaging and interactive content.